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Today at 3GSM World Congress 2007, Microsoft Corp and SITRONICS Telecom Solutions Czech Republic (formerly STROM Telecom) announced an alliance to offer operators an end-to-end billing solution that integrates with their primary line-of-business applications, customer care and billing solutions. The first customer to benefit from this collaboration is Vodafone Czech Republic, which is using the integrated managed services solution to enhance its billing, customer care and ordering processes to deliver new, more sophisticated packaged services to market faster.
SITRONICS Telecom Solutions (SITRONICS TS) is a developer and producer of high-end communications equipment and business and operations support systems (BSS/OSS). The collaboration brings together MicrosoftR Customer Care Framework and Microsoft DynamicsT CRM 3.0 with the FORIS NG BSS/OSS real-time convergent billing system from SITRONICS TS, and the solution will be available to customers in Western, Central and Eastern Europe; the Asia Pacific region; the Middle East; and Africa.